How does the 14-day free trial work?
Create an account and your workspace starts a 14-day free trial right away — no card needed. The trial includes Canadian licences, devices, recalls, watchlists and the full in-app alert feed for up to 3 users. When it ends, your data stays and you pick a plan to keep going; push notifications need a paid subscription.
How do I subscribe?
Pick a plan, create your account, and pay by card in the checkout window. Access to the modules in your plan starts as soon as the payment is confirmed.
What counts as a user?
Anyone with a sign-in to your workspace. Each user holds one access level: Admin (data sources, refresh jobs and review workflows), Member (intelligence, watchlists, alerts and comparisons) or ReadOnly (view only).
How is billing handled?
Monthly or annual, per workspace, in USD. Rubicon Microproducts Inc. sells through a payment provider who is the merchant of record and issues your invoice, applies any sales tax or VAT, and processes refunds. Manage your card, invoices or cancellation from Billing inside the app.
Can we cancel?
Yes, from the Billing page at any time. Your workspace keeps full access to the end of the period you have already paid for. Refund requests within 30 days of a charge are handled by our payment provider.
Can we change tier later?
Yes. Moving up takes effect immediately and adds the modules to your existing watchlists and alerts. Moving down keeps your data and hides the modules that are no longer part of your plan.
Is the data real-time?
No. Sources refresh on a schedule — licences and recalls daily, authorizations, standards and enforcement weekly — and every screen shows the last successful refresh for the source behind it.
Is any of this regulatory advice?
No. MedTech Signal organizes records published by regulators and links back to the original source. Confirm anything you rely on against the linked regulator record.